Hope College CIT - Status Page

All systems operational

Advisee Profile, Multicultural Education, and International Ed Blite Slowness
  • Update
    Update

    As posted in the Hope Daily announcement on May 1, 2025, Hope will be moving to a new Advising platform. More updates will come during the summer of 2025. If you have immediate questions, please reach out to CIT or the Advising office.

  • Identified
    Identified

    CIT is continuing to investigate this issue. Given the age of the code that powers Blite and fundamental design constraints with the system, the underlying issues are very, very difficult to pinpoint and full restoration of functionality is unlikely. CIT is actively investigating alternative advising CRM solutions and will update the campus when we know more.

  • Investigating
    Investigating

    These four Blites continue to see slowness and in some instance, 500 errors. We actively investigating the cause of this issue.

Banner Environment Authentication Upgrade
Scheduled for June 02, 2025 at 4:00 PM – 5:00 PM about 1 hour
  • Planned
    June 02, 2025 at 4:00 PM
    Planned
    June 02, 2025 at 4:00 PM

    We will be upgrading the technology that governs authentication into all Banner services. During the duration of this maintenance, authentication into Banner, plus.hope.edu, DegreeWorks and others Banner services will be intermittently unavailable. If you have an active authentication session before this maintenance window, it should not affect your login.

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