Hope College CIT - Some users are experiencing slow load times when accessing Canvas – Incident details

All systems operational

Some users are experiencing slow load times when accessing Canvas

Resolved
Degraded performance
Started about 17 hours agoLasted 22 minutes

Affected

Learning Management Systems

Degraded performance from 1:01 PM to 1:23 PM

Canvas

Degraded performance from 1:01 PM to 1:23 PM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    A fix has been implemented and we are monitoring the results.

  • Identified
    UTC
    Identified

    The issue has been identified and a fix is being implemented.