Hope College CIT - Some users are experiencing slow load times when accessing Canvas – Incident details

All systems operational

Some users are experiencing slow load times when accessing Canvas

Resolved
Degraded performance
Started about 1 month agoLasted 33 minutes

Affected

Learning Management Systems

Degraded performance from 9:13 AM to 9:46 AM

Canvas

Degraded performance from 9:13 AM to 9:46 AM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    A fix has been implemented and we are monitoring the results.

  • Investigating
    UTC
    Investigating

    We are currently investigating this issue.