Hope College CIT - Issues with Calling to/from off-campus – Incident details

All systems operational

Issues with Calling to/from off-campus

Resolved
Partial outage 80 %
Started 3 days agoLasted about 21 hours

Affected

Hope Infrastructure

Partial outage from 3:03 PM to 12:11 PM

Campus Phones

Partial outage from 3:03 PM to 12:11 PM

Updates
  • Resolved
    UTC
    Resolved

    Campus phones are fully functional again.

  • Identified
    UTC
    Identified

    The vendor is working on a fix for the phone system outage. They do not have an estimation for restoration.

  • Investigating
    UTC
    Investigating

    Calls are not working to/from campus. We're working on it! On-campus calling still works.