Hope College CIT - Banner Document Management Not Resolving Images – Incident details

Cloudflare → Cloudflare Sites and Services → Workers experiencing degraded performance

Banner Document Management Not Resolving Images

Resolved
Operational
Started 5 months agoLasted 3 days

Affected

Banner

Operational from 8:27 PM to 12:20 PM

Banner Document Management (BDM)

Operational from 8:27 PM to 12:20 PM

Updates
  • Resolved
    Resolved

    We have applied a permanent fix for this issue. All issues with BDM should be resolved.

  • Monitoring
    Monitoring

    We have identified the issue and instituted a temporary fix. We'll be patching the system today for a longer term solution. For now, the system is working.