Banner Outage

Resolved

Major outage

Started 4 months agoLasted 19 minutes

Affected

Moodle

Fall 2024 Moodle

Fall 2023 Moodle

Spring 2024 Moodle

Summer 2024 Moodle

Moodle Groups

Updates

Resolved
September 11, 2024 at 5:49 PM
Resolved
September 11, 2024 at 5:49 PM
Banner is working again as expected. Sorry for the inconvenience. Please let the Help Desk know (cit@hope.edu or 616.395.7670) if you're still having issues.
Investigating
September 11, 2024 at 5:30 PM
Investigating
September 11, 2024 at 5:30 PM
CIT is investigating reports of users being unable to query the Banner database. Other services such as Moodle may also be experiencing issues updating class information from Banner. We are actively investigating the root cause of this issue.

Hope College CIT - Banner Outage – Incident details