Hope College CIT - Login Issues with the Health Center Patient Portal – Incident details

Health Center Patient Portal (Medicat) experiencing major outage

Login Issues with the Health Center Patient Portal

Investigating
Major outage
Started about 2 hours ago

Affected

Third-Party Tools

Major outage from 6:11 PM to 12:00 AM

Health Center Patient Portal (Medicat)

Major outage from 6:11 PM to 12:00 AM

Updates
  • Investigating
    UTC
    Investigating

    We are currently working with the vendor of the Health Center's patient portal software to get logins working once again with your 1Hope Accounts. We will post here when we have any updates.