Hope College CIT - Employee Self Service is Unavailable – Incident details

Experiencing partially degraded performance

Employee Self Service is Unavailable

Resolved
Major outage
Started about 12 hours agoLasted about 9 hours

Affected

Websites

Major outage from 2:45 AM to 11:48 AM

Hope App

Major outage from 2:45 AM to 11:48 AM

Hope App Uptime Monitor

Major outage from 2:45 AM to 11:48 AM

My College Account (Banner Self-Service)

Major outage from 2:45 AM to 11:48 AM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved. Thank you for your patience.

  • Investigating
    UTC
    Investigating

    Employee Self Service is unavailable at this time. We are currently investigating this incident. Student Self Service has not been affected.