Hope College CIT - travel.hope.edu Outage – Incident details

Experiencing partially degraded performance

travel.hope.edu Outage

Resolved
Degraded performance
Started about 1 month agoLasted about 19 hours

Affected

Third-Party Tools

Degraded performance from 8:22 PM to 3:41 PM

Terra Dotta Study Abroad (travel.hope.edu)

Degraded performance from 8:22 PM to 3:41 PM

Updates
  • Resolved
    UTC
    Resolved

    travel.hope.edu is working again as expected. Sorry for the inconvenience. Please let the Help Desk know (cit@hope.edu or 616.395.7670) if you're still having issues.

  • Investigating
    UTC
    Investigating

    We're looking into reports that when users log into Terra Dotta Study Abroad, travel.hope.edu, they receive an error. It seems that you still log in successfully though. We are actively working with the vendor to learn more and will post here when we have an update.