Hope College CIT - Issue Connecting with FortiClient VPN – Incident details
Experiencing partially degraded performance
Issue Connecting with FortiClient VPN
Resolved
Partial outage 5 %
Started about 1 month agoLasted about 21 hours
Affected
Hope Infrastructure
Partial outage from 1:30 PM to 10:54 AM
On-Campus Server Infrastructure
Partial outage from 1:30 PM to 10:54 AM
Updates
Resolved
Resolved
The issues with the FortiClient VPN system have been resolved. Please contact the CIT Help Desk if you experience problems.
Investigating
Investigating
A small subset of users on campus use the FortiClient VPN system to work with sensitive applications such as Banner. Those users may experience issues connecting. We are currently investigating and will post back when we learn more.
