Hope College CIT - Issues logging into Online Payment through the Hope App – Incident details
Experiencing partially degraded performance
Issues logging into Online Payment through the Hope App
Resolved
Partial outage
Started about 2 months agoLasted 28 minutes
Affected
Third-Party Tools
Partial outage from 8:01 PM to 8:29 PM
Cashnet
Partial outage from 8:01 PM to 8:29 PM
Updates
Resolved
Resolved
The login issue for online payment through the Hope App has been resolved. If you continue to experience issues logging in, please submit at ticket to helpdesk.hope.edu.
Investigating
Investigating
We have received reports that some users are experiencing an error screen when logging into the online payment portal from the Hope App. We are currently investigating this issue.
