Hope College CIT - Room reservation tablets experiencing issues – Incident details

All systems operational

Room reservation tablets experiencing issues

Resolved
Operational
Started 2 months agoLasted about 8 hours

Affected

Third-Party Tools

Partial outage from 12:36 PM to 8:57 PM

EMS Web App (events.hope.edu)

Partial outage from 12:36 PM to 8:57 PM

Updates
  • Resolved
    Resolved

    This issue with reservation tablets has been resolved. Please contact the CIT Help Desk if you experience issues.

  • Investigating
    Investigating

    The reservation tablets outside of some meeting spaces are experiencing issues and displaying an "error" message. We are working with the vendor to resolve this issue. In the meantime, please check EMS for room availability.