Hope College CIT - Slowness with some campus services – Incident details

All systems operational

Slowness with some campus services

Resolved
Degraded performance
Started 4 months agoLasted 4 days

Affected

Moodle

Degraded performance from 6:34 PM to 7:03 PM

Spring 2026 Moodle

Degraded performance from 6:34 PM to 7:03 PM

Banner

Degraded performance from 6:34 PM to 7:03 PM

Schedule Planner (or College Scheduler)

Degraded performance from 6:34 PM to 7:03 PM

Hope Infrastructure

Degraded performance from 6:34 PM to 7:03 PM

Print & Mail Services Print Shop Pro (printservices.hope.edu)

Degraded performance from 6:34 PM to 7:03 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    Spring 2026 Moodle, printservices.hope.edu, and possibly other services are currently experiencing some slowness in loading. We are investigating.