We will be performing additional maintenance on the server with issues starting at 2pm today, for 24 hours. We don't anticipate any user-facing outages, but please reach out to the Help Desk if you experience any issues today or tomorrow with services that are hosted on-campus.
Update
UTC
Update
UTC
For now, the problematic server is behaving as expected, but we are continuing to actively investigate the root cause of why it intermittently acts up.
Monitoring
UTC
Monitoring
UTC
Most services have returned to normal and we are continuing to investigate the cause of this issue.
Identified
UTC
Identified
UTC
We are continuing to work on a fix for this incident. Specific server VMs that are affected are able to be migrated to other infrastructure as needed. If a service that you rely on continues to experience issues, please reach out and we will prioritize a fix for that service.
Investigating
UTC
Investigating
UTC
We're looking into reports that several services that run on one of our on-campus servers aren't working as expected. This includes our digital signage software, signs.hope.edu. We'll update here when we know more.