Hope College CIT - Some users may be experiencing slow load times or errors when previewing files in Canvas – Incident details

All systems operational

Some users may be experiencing slow load times or errors when previewing files in Canvas

Resolved
Degraded performance
Started about 13 hours agoLasted 35 minutes

Affected

Learning Management Systems

Degraded performance from 9:43 AM to 10:19 AM

Canvas

Degraded performance from 9:43 AM to 10:19 AM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    A fix has been implemented and we are monitoring the results.

  • Investigating
    UTC
    Investigating

    We are currently investigating this issue.