Hope College CIT - Some users are experiencing slow load times and page errors when accessing New Quizzes – Incident details

Experiencing partially degraded performance

Some users are experiencing slow load times and page errors when accessing New Quizzes

Resolved
Degraded performance
Started 18 days agoLasted about 1 hour

Affected

Instructure → Canvas → Canvas LMS

Degraded performance from 3:02 PM to 3:57 PM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    A fix has been implemented and we are monitoring the results.

  • Identified
    UTC
    Identified

    The issue has been identified and a fix is being implemented.

  • Investigating
    UTC
    Investigating

    We are currently investigating this issue.