Hope College CIT - FortiClient/ZTNA Remote Access Not Connecting – Incident details

Experiencing partial outage

FortiClient/ZTNA Remote Access Not Connecting

Investigating
Major outage
Started about 3 hours ago

Affected

Hope Infrastructure

Major outage from 11:59 AM to 12:00 AM

FortiClient Remote Access - VPN/ZTNA

Major outage from 11:59 AM to 12:00 AM

Updates
  • Investigating
    UTC
    Investigating

    Remote access for FortiClient/ZTNA is currently unavailable. Users aren't able to connect to secure campus resources from off-campus. We are currently investigating this issue and will post updates as available.